How to know you are dealing with Kpali

People use other people's names. This is the list you can check anything against before you part with money or a code. If what you are looking at is not here, it is not us.

The only website is kpali.app

This one. The web app runs at app.kpali.app, and the apps come from Google Play and the App Store and nowhere else. An address that contains our name inside a longer one is not ours — read it slowly, the way you would read an account number.

Nobody at Kpali will ever ask for your PIN

Not support, not in a chat, not to "verify" anything, not to fix a stuck order. Your PIN never leaves your phone and is never sent to our servers, so there is no situation in which knowing it helps us do anything for you. That is what makes the request itself the proof: the moment somebody asks, you know what they are.

The same goes for the codes you buy. A one-time code is the product; handing it to somebody who contacted you is handing them the thing you paid for.

Exactly one page here takes payment

It is /store-credit/, it takes a naira bank transfer, and it never asks for a card. Every other page on this site is information. So any Kpali page asking you to pay — a card form, a wallet address, a different bank account — is not a page we wrote.

Our accounts, all one name

Kpali is @usekpali everywhere. One username, so a handle that is nearly ours is simply not ours.

The company behind it

Kpali is operated by First Flip Ltd, and every receipt is issued by it. Write to contact@kpali.app, or legal@kpali.app for legal enquiries. Those are the only two addresses we write from.

What we will never do