Guides

Nothing on Kpali is left without a walkthrough. Start at download. End at a receipt you can explain.

Download the Kpali app

Get Kpali on a phone. Everything except buying store credit happens there.

Create an account

Sign up, PIN, and getting in without a bank account.

Fund your wallet with crypto

Deposit from the first screen to credited store credit.

Fund someone else's wallet

Put their email on the deposit screen. They are notified when it lands.

Check your balance

The home number is what you hold — store credit, not a bank app.

Buy and send airtime

Country, network, number, amount, pay, receipt.

Buy a data bundle

Pick the plan the catalogue actually sells.

Buy a travel eSIM

Destination, plan, pay, QR, My eSIMs.

Install an eSIM

QR / activation after a successful purchase.

Track eSIM usage

Multiple packs, remaining data, expiry.

Pay electricity — token or postpaid

Meter lookup, then pay. Token on the receipt.

Pay a TV / decoder bill

IUC lookup first.

Pay home internet

ISP account, lookup, receipt.

Pay a water bill

Utility account — including markets that actually sell water.

Pay a gas bill

Account or meter, then pay.

Pay school or exam fees

Institution account and a receipt you can forward.

Fund a betting account

Operator + account ID.

Buy a gift card

Brand, denomination, code on the receipt.

Rent a Quick OTP number

Platform, country, live price, pay, await the SMS.

Reuse an OTP number

The purchase window — often 24 hours, sometimes more.

Read a receipt

What happened, in Kpali's words, including moneyMoved.

History, status and expiry

Completed, on its way, failed, checking.

Get support

WhatsApp and email. Handle for WhatsApp still needs a Kpali update.

PIN, biometrics and safety

Money screens gate on the device. Wrong network on crypto is permanent.