Guides
Nothing on Kpali is left without a walkthrough. Start at download. End at a receipt you can explain.
Download the Kpali app
Get Kpali on a phone. Everything except buying store credit happens there.
Create an account
Sign up, PIN, and getting in without a bank account.
Fund your wallet with crypto
Deposit from the first screen to credited store credit.
Fund someone else's wallet
Put their email on the deposit screen. They are notified when it lands.
Check your balance
The home number is what you hold — store credit, not a bank app.
Buy and send airtime
Country, network, number, amount, pay, receipt.
Buy a data bundle
Pick the plan the catalogue actually sells.
Buy a travel eSIM
Destination, plan, pay, QR, My eSIMs.
Install an eSIM
QR / activation after a successful purchase.
Track eSIM usage
Multiple packs, remaining data, expiry.
Pay electricity — token or postpaid
Meter lookup, then pay. Token on the receipt.
Pay a TV / decoder bill
IUC lookup first.
Pay home internet
ISP account, lookup, receipt.
Pay a water bill
Utility account — including markets that actually sell water.
Pay a gas bill
Account or meter, then pay.
Pay school or exam fees
Institution account and a receipt you can forward.
Fund a betting account
Operator + account ID.
Buy a gift card
Brand, denomination, code on the receipt.
Rent a Quick OTP number
Platform, country, live price, pay, await the SMS.
Reuse an OTP number
The purchase window — often 24 hours, sometimes more.
Read a receipt
What happened, in Kpali's words, including moneyMoved.
History, status and expiry
Completed, on its way, failed, checking.
Get support
WhatsApp and email. Handle for WhatsApp still needs a Kpali update.
PIN, biometrics and safety
Money screens gate on the device. Wrong network on crypto is permanent.